Baby Food Maker Troubleshooting

Meaning: E1 is the water shortage reminder.

What to do:

1. Press the power button to turn off the machine.
2. Add water to the water tank.
3. Restart the machine and choose the function again.

If E1 keeps appearing, double-check that water was added to the tank and not to the stirring cup.

Most likely cause: The blender cup or lid is not installed correctly.

Why this happens: The machine uses a safety lock system and only powers on when the cup and lid are properly installed.

Try these steps:

1. Remove the cup and lid.
2. Reinstall both carefully.
3. Make sure the cup is seated correctly and the lid is aligned.
4. Check that the parts are dry and not tilted.
5. Try turning the machine on again.

Possible cause: The safety lock mechanism may not be fully aligned.

Try these steps:

1. Make sure the cup and lid are completely dry.
2. Place the lid straight down, not at an angle.
3. Gently press down while rotating the lid until you feel or hear a slight click.

If the lid still cannot be secured, the issue may be related to internal wear or deformation.

Most likely cause: The silicone sealing ring between the blender cup and blade base may be damaged or misaligned.

Check these first:

1. Remove the cup and inspect the sealing ring.
2. Check for twisting, damage, looseness, or poor alignment.
3. Reinstall the sealing ring carefully.
4. If spare sealing rings are included, try replacing the current one.

Continued leaking after seal replacement usually means the issue needs deeper product inspection.

Most likely causes: Ingredients are too large, too hard, or still frozen.

Try these steps:

1. Dice ingredients to about 1cm × 1cm.
2. Do not steam frozen food directly.
3. Thaw ingredients before steaming.
4. Increase cooking time for harder foods if needed.

Most likely causes: The ingredients are not soft enough yet, there is not enough food in the cup, or the food type needs another blend cycle.

Try these steps:

1. Make sure the ingredients are fully steamed.
2. Use more than 50g of ingredients.
3. Run the Blend function again if 1 minute is not enough.
4. Add a small amount of suitable liquid if a smoother texture is needed.

Meat can remain lumpy if the pieces are too large, the cut is too tough, or there is not enough liquid to help blending.

Try these steps:

1. Choose tender cuts of fresh meat, such as tenderloin.
2. Cut the meat into very small cubes, smaller than 1–2 cm.
3. Add a small amount of warm water, broth, or milk.
4. Blend in smaller batches instead of overfilling the cup.
5. Run an additional blending cycle if needed.
6. Remove visible fat, sinew, or tough connective tissue before cooking.

Possible cause: The blend function is intended for steamed ingredients, not hot water alone or hard frozen food.

Avoid these mistakes:

• Do not start the blend function when there is only hot water but no steamed ingredients in the cup.
• Do not blend hard food or frozen food directly.

Possible cause: One-step machines can keep more moisture with the food because steaming and blending happen in the same chamber.

Try these steps:

1. Use less added liquid where appropriate.
2. Steam ingredients thoroughly before blending.
3. Blend again to improve consistency.
4. Use ingredients with less natural water when possible.

What to know: The machine may still be heating the water.

• The appliance may stay quiet for a short time while heating water in the stainless steel container.
• Steam may become visible entering the blender cup after around 3 minutes.

• Clean the appliance after each use.
• Use the self-clean function when appropriate.
• Rinse removable parts again with water.
• Wipe the outer surface of the machine body with a soft damp cloth.
• Make sure all parts are dry before reassembly, especially the cup and lid locking areas.

No. Do not put the stirring cup into the dishwasher, because high temperature may deform it.

1. Mix 20ml white vinegar with 40ml water.
2. Pour the solution into the water tank.
3. Run the steam function for a while.
4. Unplug the power and let the solution stay in the tank for 30 minutes.
5. Pour out the solution and rinse the tank twice with clean water.
6. Wipe the tank with a soft cloth.

Regular cleaning helps prevent odor buildup, residue sticking, mineral scale in the water tank, and poor locking caused by moisture or food residue around the cup and lid.

Keeping the sealing ring, lid, cup edge, and water tank clean can also help reduce leaking and performance issues during daily use.